Terms and Conditions

Buying from Europe – EU Customers

 

Please note, following the UK's departure from
the EU, it is possible that import duties may be applied to some
orders after they have been dispatched. These are payable by the
recipient. We do apologise for the inconvenience and will update our
customers should this change.

 

 

 

 

Buying our books

You can pay with your PayPal account but we accept payment by Credit or Debit Card through PayPal too. You do not need to have a PayPal account to pay in this way.

Delivery

We will post your package by Royal Mail 2nd class post or standard airmail within 3 working days of your order. Delivery charges are:

    •    UK calculated by book weight
    •    Rest of World calculated by book weight

Returns

We hope you will be delighted with your purchase, but if not you can choose to return it within a limited period for a full refund of the item price and standard delivery charge.
To return an item for a refund, you need to:

    1.    Email us or write to us within 14 working days of receiving the item.
    2.    Return the item in its original unused condition and packaging within 14 working days of cancellation.

Please package items carefully and obtain proof of posting when you return the item. Please note also that you are responsible for all postage costs of returning the item to us.

Faulty or damaged items

If an item is damaged or faulty, please email us right away. Keep the packaging as we may need to claim for the damage. We will pay your return postage for faulty or damaged items but please do not return them without contacting us first.